Privacy Policy
PRIVACY PROTECTION
We understand that the security of your personal data is extremely important and we are committed to respecting your privacy and keeping your personal data safe.
This privacy policy (hereinafter referred to as the Policy) sets out how we use your personal data and the measures adopted for the protection and security of your data.
This Policy applies to you if you receive our services, participate in our events or otherwise interact with us, including using our websites: valentis.rs, psihologijalaganja.rs and any subdomains, downloading content that we offer within our newsletter, online training package, opening a profile on the site or interacting with us via social networks.
Please take some time to study this Policy in detail and familiarize yourself with its rules, because any use of this website implies your acceptance of the conditions stated in this document. By accessing this website, you confirm that you agree with the binding character of this Privacy Policy and you consent to the collection, use and disclosure of your data in accordance with this Privacy Policy.
INFORMATION WE COLLECT
We collect and process some or all of the following personal data about you:
Information about you – Your name, address, email address, phone number, social media usage, gender, date of birth, details of your employer and your job title;
Information we collect about your attendance at our events – information provided in your registrations, details of your guests in relation to events you have attended or other information relating to your attendance at events, including any requests you may have to our organisation;
Information about marketing preferences – details of your preferred marketing and communication method and information we collect that helps us determine what types of services you may be interested in;
Information for research purposes – Your responses to marketing research conducted by us;
Our correspondence with you – including any feedback, complaints and comments received from you by telephone, email or social media or records of all online, paper or in-person correspondence and interactions between you and us;
Credit and Fraud Information – Information regarding your financial situation, your creditworthiness or any criminal activity or fraud that we have received from you or from third parties;
Technical information - including the Internet Protocol (IP) address used to connect your computer to the Internet or information about your login to the network, browser type and version, time zone settings, browser connection by type and version, operating system and platform;
METHOD OF COLLECTION OF INFORMATION
We collect information about you in several ways: directly when you provide it to us, automatically when you use the site or from third parties, such as our business partners.
We collect only those personal data that you want to provide us or those that are necessary in order to provide you with or improve services. You are not obliged to provide us with any personal data, but in that case there is a possibility that you will not be able to use all the contents of our websites. We only collect direct personal information such as name, surname, address, e-mail address, telephone number and the like if you provide it to us.
Personal data
The personal information we collect on or through our Sites may include information you provide:
by filling in or using any form on one of the sites (e.g. "Application for Training", "Sign up", "Send us a message" or "Newsletter" and similar),
due to requests for additional services
when applying for a contest or promotion under our sponsorship,
when reporting a problem on our site;
other information that you provide to us in any way
The personal data we collect on our site or through the site may include records and copies of our correspondence (including e-mail addresses), if you contact us, your responses to surveys if we ask you to complete them for research purposes, as well as your searches. on our website.
Automatic data collection
Automatically, as you use our Sites, we may collect data that includes usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. By accessing our sites, you agree that we can automatically collect and process said data.
The information we may collect automatically when you access one of our sites, while you browse and are active on the sites, is certain information about your equipment, activities and browsing patterns, including:
Details about your visits to our sites, including traffic data, location data, logs and other data about the communications and resources you access and use on any of our sites;
Information about your computer and Internet connection, including your IP address, operating system and browser type.
The information we collect automatically is statistical data. They help us improve the Sites and provide a better and more personalized service by allowing us to estimate the number of our visitors and their usage patterns on our Sites, to store information about your preferences, which allows us to tailor each of our Sites to your interests, to speed up your search , to recognize you when you visit the site again, as well as to analyze how users use the sites for internal needs in the field of marketing and research.
PURPOSE AND OBJECTIVE OF DATA COLLECTION
We use your personal data for the following purposes:
Effective communication with you - to respond to your questions, comments, complaints or other types of communication, including inquiries regarding our services, i.e. to provide you with quality and efficient customer support;
Establishing a contractual/business relationship with you - to register for our trainings and workshops
Marketing purposes - to keep you informed about our business
Systematic tracking of activities and records of our correspondence with you - to systematically monitor our communication with you, including ensuring quality of service, compliance with procedures and for training purposes;
Related to Fraud Prevention - We and other organizations may access and use certain information for fraud prevention purposes, as required by applicable law and regulation and best practice. If false or inaccurate information is provided to us and fraud is established or suspected, details thereof may be submitted to fraud prevention authorities and other organizations, which may be recorded by us or by them;
Improving and administering our websites and providing relevant content – improving our websites and ensuring that content is presented in the most effective way for you; administering our websites for internal operations, including troubleshooting, data analysis, testing and research for statistical purposes;
Reorganization or changes in our business - in the event that we are: (i) the subject of negotiations for the sale of our business or any part thereof to a third party; (ii) sell to a third party; or (iii) undergoing a reorganization, we may need to transfer some or all of your personal information to the appropriate third party (or their advisors) in the process of preparing a detailed business report, and for the purpose of analyzing the proposed sale or reorganization.
Compliance with legal and regulatory obligations - We may process your personal data in order to comply with our legal and regulatory requirements, which may include disclosure of your personal data to third parties, including insurance companies, the judiciary and/or law enforcement authorities in in connection with informational conversations, proceedings or investigations conducted by those parties anywhere in the world or when we are compelled to do so.
LEGAL BASIS FOR USING YOUR DATA
We will collect and use your personal data when there is an appropriate legal basis for doing so. The legal basis includes:
when we need to use your data in order to perform the contract or take steps to conclude a contract with you;
when we need to use your personal data to comply with the relevant legal or regulatory obligations we have;
when we have your consent to use your personal data for a specific activity, for example, to send you special offers and newsletters from us and our partners that we think would be of interest to you.
HOW WE SHARE INFORMATION WITH OTHERS
From time to time, we may share your information with government organizations, authorities and international organizations, in compliance with applicable laws, rules and regulations, as well as legitimate requests from law enforcement, regulatory and other government or international agencies.
HOW WE PROTECT YOUR PERSONAL DATA
Given that we are located outside the EU, please note that you may need to transfer your personal data to a recipient located in countries outside the European Economic Area (EEA). The transfer conditions are protected in accordance with the existing regulations for the protection of personal data.
We will take all steps reasonably necessary to ensure that your personal data is handled securely and in accordance with this Policy.
Unfortunately, transmitting information over the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of personal data transmitted to our websites - any transmission is at your own risk. When we receive your information, we will use strict procedures and security features in an effort to prevent unauthorized access.
LINKS TO OTHER WEBSITES
Our websites and social media pages may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we accept no responsibility or liability for such policies. Please check these policies before submitting any personal information to these websites.
SECURITY AND DATA PROTECTION
Data protection is integrated into the design itself, and privacy settings are set to a default high level. All communication between the user and the site takes place via a secure encrypted protocol (https).
The processing of your personal data will be carried out in accordance with the regulations for the protection of personal data in the Republic of Serbia and the EU, taking all prescribed technical and organizational measures to ensure confidentiality and protection in the process of processing the personal data we have. Our employees are obliged to keep all confidential information (including personal data) while performing their duties. We apply security measures for the collection, storage and processing of information to protect against unauthorized access, modification, disclosure or destruction of your personal data, as well as to ensure that personal data can only be disclosed to competent authorities in the procedure provided for by law.
INTERNET BROWSER COOKIES
"Cookies" are small text files that are recorded on your device (computer, mobile phone, tablet...) to track your browser's movements on the website and are not associated with your personal data that you have provided to us. With the help of such files, the movement of visitors around the page is enabled and thus data is collected in order to improve the user experience, optimize and improve the functionality of the website. Each of our sites has a type of cookie that is stored on the user's computer as long as it is set in the browser. Users can choose to have Internet browsers reject cookies. If users choose this feature, certain parts of the site may not function as intended.
When you visit one of our websites or use our apps or other digital tools, we may, subject to your consent, use cookies, cookie pixels and other technologies to collect the following data:
IP address, connection information, browser type, location, time zone, operating system and other technical information;
Information about your visit, including the websites you visit before and after one of our websites and the products you view;
Duration of visits to the pages of our site and information about the interaction between the pages.
We use cookies from other manufacturers (Google Analytics). These cookies are used for anonymous statistics on site visits and do not include personal data.
Please note that you always have full control over cookies. Most browsers offer a complete opt-out of cookies using options, for each browser separately.
FREEDOM OF CHOICE AND YOUR RIGHTS
You are in control of the information you provide on each of our websites. In any case, if you choose not to leave your information, you must be aware that some parts of the website may not be available.
By completing the available requests (contact forms) on each of our web pages, you agree to this Policy and agree to be contacted according to the contact information provided.
We will fully respect all your rights in accordance with the regulations for the protection of personal data in the Republic of Serbia and the general regulations on data protection for members of the European Union (GDPR).
In accordance with the existing regulations for the protection of personal data, you have the right to be truthfully and completely informed about whether and what data about you is being processed, from whom the data was collected, what is the purpose of data processing and on what legal basis is the data used and processed ( right of access).
You also have the right to rectification of incorrect and incomplete data (right to rectification), the right to request the deletion of data if you consider that it was not collected in accordance with the regulations or is not necessary, or you have withdrawn your permission for data processing (right to deletion), and we we will comply with your request, or inform you if there are reasons that prevent or limit us from complying with your request.
You can withdraw your consent at any time. All these rights are applied within the limits provided by the existing regulations for the protection of personal data.
MINOR USERS
Minor users are not allowed to submit personal information to us.
UPDATE INFORMATION
We use reasonable efforts to ensure that your personal information is accurate. To help us do this, you should notify us of any changes to the personal information you have provided to us by contacting us and informing us of the changes.
UPDATE OF THIS POLICY
Any changes we make to this privacy policy will be posted on each of our websites and, when appropriate, you will be notified by email. Please check back frequently for updates or changes to this version of the privacy policy.
This privacy policy was last updated on November 1, 2019. years.
ACCEPTANCE OF TERMS
By using this page, we assume that you are familiar with and agree to the provisions of this Policy. If you do not agree with this Policy, please do not use our websites. Your continued use of our Websites following changes to this Policy will be deemed your acceptance of the posted changes.
For all questions and requests regarding the use of your personal data or this Policy, you can contact us at office@valentis.rs, office@psihologijalaganja.rs.